How to Prevent No-Shows
Deposits, accountability, and enforcement. One empty chair at a hosted buyer event poisons the whole room.
The deposit system
The single most effective tool for preventing no-shows is financial accountability.
- Have buyers pay a $500 deposit that they get back if they attend X% of meetings
- This one mechanism changes behavior dramatically — skin in the game matters
- Make the refund policy clear and easy to understand upfront
Enforce during the show
- Make your sellers do the walking and keep your buyers at the tables
- Have people regularly checking to see if buyers are leaving
- Have everyone give feedback on their meetings
- Work to aggressively weed out no-shows — don't show up? No more freebies.
The 1–5% rule
A small minority of bad actors no-show repeatedly. They're not worth the damage they cause to everyone else's experience. Weed out the 1–5% of no-shows. Identify them and remove them permanently.
Post-show accountability
- Anyone who no-showed — no exceptions, no second chances at the next event
- Buyers who tried to sell to sellers instead of buying — removed
- Big brands leveraging their logo for free flights with no purchasing intent — removed
- The "scan so I can say I was here" types who never follow up — removed
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